Dispatch Control

This update improves custom region loading and vehicle travel in Casual mode. More reliable map data For supported regions, the game downloads prepared stations, hospitals and roads from our map server. Only the required data is downloaded. Previously downloaded data is cached locally and reused. Additional OSM sources provide coverage and fallback options when a server is unavailable. Large regio

New: Casual (Beta) Choose Casual (Beta) under Settings > Game > Game mode, then select Apply to save your choice. New incidents arrive with their address, situation and required units already known. Use “Send suitable units” to dispatch appropriate available vehicles, or select them yourself through “Choose vehicles”. Travel, operations, patient care, transport, incident completion and return trip

New features Traffic and map Roadworks, congestion and closures appear in color on the map and area overview. Click a marker to open the traffic event. “Show on map” takes you directly from the journal to its location. Simulated congestion affects travel times and diversions. You can set the number of congestion events in the simulation settings. No live traffic data is used. The new “Traffic” map

Window help A small “?” in the top-right corner of windows now opens relevant help. Help texts are available in German and English. Window help is enabled by default. Turn it off or back on under Settings → Game → “Show window help”. Select “Apply” to save your choice. Your call notes The incident file now lets you add your own notes with multiple lines and up to 2000 characters per call. Scroll b

Getting started in Dispatch Control is becoming clearer: we have reworked the tutorial so you can learn your way around the control room step by step, even without prior experience. Three exercises with clear guidance The three existing practice incidents take you through the full workflow. Each step explains what to do, where to click and what happens next. Numbered instructions help you keep tra

Thank you for your feedback. This update improves joining a shared shift, handling journal tasks and understanding day-to-day dispatch work. New players join as dispatchers. Role descriptions explain the available duties; another role explicitly selected before joining is preserved. Clients display the host's clock. Journal status requests and task changes are processed centrally. Acknowledged mon

This small update adds a subtle seasonal mini-design to Dispatch Control: small decorative touches around the edges of the screen for Halloween, Christmas and Easter. The menu automatically displays the appropriate decorations based on your computer’s local date. Under Settings → Game → Seasonal decorations, you can also enable the effects during your shift. This option is off by default. When do

A new Dispatch Control update is now available on Steam. It makes completed incidents easier to review and gives you more control when loading saved shifts. Clearer incident debriefs A new timeline shows call acceptance, dispatch and the first arrival, including the recorded intervals. “What went well”, “Where time was spent” and “Next step” summarize the incident and provide guidance for your nex

We have fixed several issues that could prevent progress through the tutorial: Interrupted, held or prematurely ended calls can now be resumed. Information already collected is preserved. Dispatch guidance points to the next required unit and shows how to dispatch vehicles that are away from their station via radio. Previously confirmed radio group changes are now recognised correctly, without req